There are a few ways campaigns can receive funds raised:
Transfers take 2-5 business days to deliver. For more information, see launchgood.com/transfers.
Depending on how much work your campaign might need and whether or not it is time-sensitive, the coaching process can vary between a few days to a few weeks.
The first step is providing feedback via phone or Skype to polish the campaign pitch and form an outreach strategy.
Next, Campaign Coaches send a recap of the call via e-mail that includes a suggested timeframe of when to launch.
Finally, after implementing tips to polish up the pitch and form a campaign strategy, campaign creators can contact their Campaign Coach for official approval.
While this process might be longer than anticipated and many campaign creators are looking to launch as soon as possible, we highly advise against rushing through the planning phase. We ask that campaign creators work with us in a timely fashion and trust this time-proven method.
Campaigns must fall under one of the following categories: Arts, Causes, Education, Fashion, Film & Video, Food, Music, Publishing, Technology, and Other.
Campaigns can’t be polemic, sectarian, fraudulent, or violent in nature.
We do not run any campaigns where the person or entity receiving funds raised is anonymous to the public. If a campaign is related to supporting an individual or family through emergency assistance funds, we ask that the campaign creator display his/her Facebook profile and publicly vouch on behalf of the individuals he/she is crowdfunding for. If possible, we prefer that the campaign creator partner up with a 501c3 charity or mosque where we can deposit the funds.
We periodically ask that any relief campaigns based abroad are done in collaboration with a United States or UK based verified charity. If you have you questions about whether or not your charity qualifies, send a message to email@example.com.
This is the established standard for transparency and accountability required for us to protect our supporters, safeguarding against any potential cases of fraud.
The LaunchGood team reviews every single campaign on site to make sure they follow our general guidelines, and they are transparent and clear (ie. no anonymous campaign organizers). Although the LaunchGood team reviews campaigns, we cannot verify all the information that Campaign Organizers supply, nor do we guarantee that the Donations will be used in accordance with any fundraising purpose prescribed by a Campaign Organizer or Charity. We assume no responsibility to verify whether the Donations are used in accordance with any applicable laws; such responsibility rests solely with the Campaign Organizer or Charity, as applicable.
You, as a Donor, must make the final determination as to the value and appropriateness of contributing to any Campaign, Campaign Organizer, or Charity. We encourage donors to use their discretion when supporting campaigns.
While we have no obligation to verify that the use of any funds raised is in accordance with applicable law and our Terms of Service, we take possible fraudulent activity and the misuse of funds raised very seriously. If you have reason to believe that a Campaign Organizer or Charity is not raising or using the funds for their stated purpose, please alert our team of this potential issue by sending a message to firstname.lastname@example.org and we will investigate.
A community fundraising page is a curated page that makes it easy for team members, supporters, and volunteers to quickly raise funds for your organization or cause. You learn more about them here and see some cool examples!
Although we have a growing community of users, campaign creators cannot depend on LaunchGood's community of users for the success of their campaigns. Typically, one must have friends and family invest first in a campaign, which validates it to outside supporters and encourages them to support. If a campaign creator cannot get close friends and family to support, then it might not be a good idea to launch a campaign until it has garnered some initial buy-in.
LaunchGood displays certain campaigns in a weekly newsletter and on social media platforms. With that said, LaunchGood has a growing supporter community but it's hard to predict what they ultimately decide to support. Thus, there are no guarantees that certain funds will come from LaunchGood users.
Most importantly, LaunchGood’s value is primarily in coaching you throughout the crowdfunding process and helping you set up your campaign in a way that is appealing and engaging to supporters.
We currently don’t offer PayPal as a method for payment because there are certain restrictions concerning the use of PayPal in the crowdfunding industry which can result in freezing users’ PayPal accounts.
Alternatively, supporters can contact campaign creators via email to send funds via PayPal directly to campaign creators, which can then be added as an offline donation for free.
For campaign creators, here are some examples of ways to direct supporters to contribute via PayPal:
The credit card processing fee is set by Stripe, the premier payment processor in the crowdfunding industry. Stripe allows us to process payments more smoothly and pay campaign creators more quickly. While we collect a 5% platform fee to keep our platform sustainable, in part, this allows us to provide campaign creators with free campaign coaching to help them fulfill their crowdfunding goals, which means more funds are raised for more causes.
We periodically ask campaign creators to make sure they fulfill promises made in their campaigns. Creators are solely responsible for delivering perks and rewards promised to LaunchGooders. Ultimately, it boils down to a relationship of trust between campaign creators and their supporters.
Failure to provide perks to LaunchGooders as promised may result in various penalties including but not limited to; reimbursement to donors of the campaign's expense, suspension of accounts and current and future campaigns by the campaign creator.
Ask away! Reach out to us at email@example.com. We’d love to hear from LaunchGooders all over the world, whether it’s about a campaign you would like to crowdfund or just sending your salaams! Also check out our LaunchGood Support knowledge base where we have answered dozens more FAQ on a variety of topics!